Network Support Engineer
3 months ago
**Company Description**
**Job Description** VAM Systems **is currently looking for **Network Support Engineer **for our** Bahrain **operations with the following skillsets and terms & conditions:
**Professional Skills/Experience**:
- Network and collaboration design for new and existing sites including high
- and low-level design
- Monitoring, updating, and managing collaboration systems, Billing systems, infrastructure systems and its components including servers, switches, routers, appliances, communication medium, etc..
- Resolve collaboration/VoIP, network, and telecommunication incidents, troubleshooting and provide remote support to engineers on-site and end users.
- Working closely with ISPs and vendors to resolve escalated Issues
- Follow best practices and industry standards to evaluate, improve and enhance current network and collaboration system parameters and component configurations, Provide Systems clean-up, and regular health check
- Monitor and analyse network performance including bandwidth utilization, traffic and other measures and provide reporting accordingly
- Vulnerabilities check and follow-up cisco announced bugs and updates
- System analysis and integration of existing and/or new resources to ensure the maximum optimization of the resources
- Collaboration Experience: CUCM, UCCX, unity, Cisco IM and Presence, Cisco Jabber, Imagicle Application Suite, Cisco Prime collaboration, IVR, voice mail, IP Telephony, Voice gateway, codecs, etc
- Infrastructure Experience: Cisco Prime infrastructure, Routing and Switching, PRTG, Cisco ISE, UCS Servers, VM ESXI, WAN/LAN, routing protocols, Visio
- Network Security and availability experience: Palo Alto, VPN, Sophos, System Backup, disaster recovery, firewalls, and load balancers
- Follow up and keep updated with latest networking technologies that will be adopted in the enterprise
- Lead or participate in infrastructure projects
**Non-technical**:
- collect and analyse business requirements and translate them into IT requirements
- creating and managing annual budgeting, payments and follow-up with finance, ISP and vendors
- Preparing reports and documentations, user/administrators’ guide, and walkthrough documents
- process reengineering and process modelling
- IT purchasing including purchase requisite, purchase orders
- Projects and tenders including but not limited to creating tender/project documents, set assessment basis and plan, vendor assessment and selection
**Terms and conditions**
**Joining time frame: (15 - 30 days)**
**Additional Information** Terms and conditions**:
**Joining time frame**:maximum 4 weeks
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