Retail and Technical Associate

**Job Overview**:
**Key Responsibilities**:

- **Retail Sales & Customer Service**:

- Assist customers in selecting hydroponic products and solutions.
- Process sales transactions using the POS system.
- Provide product knowledge and demonstrate usage where necessary.
- Handle customer inquiries and resolve issues via phone, WhatsApp, and in-store.
- **Inventory Control**:

- Monitor stock levels, restock shelves, and manage inventory records.
- Assist in receiving and organizing incoming inventory.
- **Visual Merchandising**:

- Maintain clean and organized product displays to optimize customer experience.
- Update and arrange product placement based on sales trends.
- **Hydroponic System & Greenhouse Installation**:

- Assist with the installation and assembly of hydroponic systems and greenhouses at customer sites.
- Provide technical support and troubleshooting for customer systems.
- **Shop Maintenance**:

- Ensure the shop is clean, organized, and well-maintained.
- Perform routine maintenance on shop equipment and systems as needed.

**Required Skills & Qualifications**:

- **Language Skills**:

- Proficient in reading and writing in **English**.
- Knowledge of **Arabic** is an advantage, but not required.
- **Technical Skills**:

- Proficient in **Microsoft Word**, **Excel**, and other office software.
- Experience using **POS systems** for sales transactions.
- **Driving License**:

- Must hold a valid **Bahraini driving license** to travel to customer locations for installations and service.
- **Other Skills**:

- Strong interpersonal and communication skills for customer interactions.
- Ability to manage multiple tasks and responsibilities in a dynamic environment.
- Physically able to assist in hydroponics and greenhouse installations.
- Organized, detail-oriented, and problem-solving mindset.

**Preferred Experience**:

- Experience in retail sales, customer service, or technical support.
- Knowledge of hydroponics or gardening is an advantage, though training will be provided.

Pay: BD130.000 - BD160.000 per month

Application Question(s):

- Are you currently residing in Bahrain?
- Are you fluent in reading and writing in English?
- Do you have experience working in retail, particularly with sales and customer service?
- Do you have a valid Bahraini driving license?