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Sr. Specialist Rider Health

1 month ago

Manama, Bahrain talabat Full time

**Company Description**
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
**Job Description** Role Summary**

Are you a certified Health, Safety, and Environment (HSE) expert looking to make a meaningful impact talabat's Bahrain Logistics team in Manama seeks a dedicated individual to lead the charge in enhancing the safety and well-being of our delivery heroes.

As a Sr. Specialist in Health & Safety, you'll play a pivotal role in crafting and implementing safety protocols, ensuring compliance, and enhancing the overall health and safety standards for our valued riders. This role isn't just about maintaining safety; it's about driving positive change and championing rider welfare at every step.

**What’s On Your Plate?**
- Develop and implement Standard Operating Procedures (SOPs) to optimize rider safety.
- Continuously improve rider safety and well-being initiatives, incorporating industry best practices.
- Manage the Rider Academy project and facility, aiming to enhance road safety for our riders.
- Improve rider's food handling practices to decrease order failures and improve customer experience.
- Enhance and streamline the reporting process for rider accidents, ensuring suppliers and riders are well-versed in the correct procedures for accurate reporting.
- Improve rider training material, particularly within the Health & Safety Modules.
- Monitor and enhance the rider insurance process, ensuring it's efficiency and effectiveness.
- Improve talabat relationship with the Traffic Directorate.
- Address and investigate safety complaints and concerns raised by Suppliers/Riders and

customers, implementing corrective action plans to eliminate potential dangers.
- Maintain and ensure rider database integrity and accuracy
- Conduct thorough risk assessments to identify potential hazards and formulate strategies to mitigate these risks effectively.
- Provide training to suppliers trainers on health and safety procedures, focusing on specific risks in the rider's work environment.
- Train current trainers and tPatrollers as required on defensive driving, food handling, and other safety topics.

**Qualifications**
- HSE certification or relevant qualifications.
- 3-4 years experience in Health and Safety
- Experience in developing and implementing safety protocols.
- A proactive approach to risk assessment and mitigation.
- Excellent Leadership skills
- Problem solver who can find solutions that are practical and effective
- You are happy working in a fast-paced environment and see changes as opportunities.
- Moderate user of G-suite/ Mircorosf Office
- Fluent in English, Arabic, and Urdu is a plus