Engineering Supervisor

5 months ago

Manama, Bahrain Wyndham Hotels & Resorts Full time

Wyndham Garden is now seeking a Engineering Supervisor to join our team at Wyndham Garden Manama in Bahrain.

**Job Summary**:
The Engineering Supervisor is responsible for the Shift operation of the Repair & Maintenance section and preventive maintenance. Overseeing the duties of the AC Technician, General Electricians, Kitchen & Laundry Technicians, Plumber, Carpenters, Painters, Mason as well as contractors. To monitor work activity during the course of the day and ensure that all staff/ assigned to specific duties are performing his duties. He will need to report daily to the Cluster Director of Engineering keeping him informed with respect to day to day operation of the department, progress on specific projects and any unusual or major problem that the department is experiencing.

**Education & Experience**:

- At least 3 years of progressive facilities management experience in a hotel or a related field; or a 2-year college degree and 1 year of related management experience.
- High school diploma or equivalent required.
- Stationary Engineer’s license if required by local code.
- HVAC, electrical, plumbing, boiler operations and general maintenance skills required.

**Physical Requirements**:

- Long hours sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

**General Requirements**:

- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.

**Fundamental Requirements**:

- Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
- Ensure the hotel is in compliance with all local, state and federal laws.
- Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention.
- Create and post all Engineering staffs schedules.
- Create and adhere to annual budget for department.
- Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings.
- Create and implement preventative maintenance program for all hotel equipment.
- Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Wyndham standards.
- Actively participate in energy conservation programs.
- Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
- Ensure compliance with the Americans with Disabilities Act (ADA).
- Assist with the administration of all vendor contracts controlled by the engineering department.
- Ensure that room maintenance requests are handled in a prompt and courteous manner.
- Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
- Assist as necessary with special projects and renovations.
- Support and participate in all Wyndham programs.
- Participate in Wyndham Safety Committee.

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