Program and National Test Center Coordinator

9 hours ago

Manama, Bahrain University of Maryland Global Campus Full time

Job Ref:

- 10015320
- Location:

- Manama-Bahrain
- Category:

- Advising and Enrollment
- Type:

- Full time

**Program and National Test Center Coordinator**

**Location: Manama Education Center, Manama, Bahrain**

Overseas Contingent III, (100%-Time), Grade 003

University of Maryland Global Campus (UMGC) Europe seeks a Program and National Test Center Coordinator. The Program and National Test Center Coordinator serves as the on-site UMGC representative responsible for providing academic, administrative and testing support services, community outreach, and customer relations management. This position reports directly to the Assistant Director (AD). The Program and National Test Center Coordinator must work effectively with the Regional Director, local Program and National Test Center Coordinators and staff, education center personnel, faculty, administrative staff in **Kaiserslautern**, and the military community at large. Required duties/activities to be accomplished by the Program and National Test Center Coordinator are listed below:
**SPECIFIC RESPONSIBILITIES INCLUDE**:

- Provide academic and administrative support services to prospects and students, and ensure Quality Assurance Standards are met by being available, knowledgeable, courteous and responsive
- Document all student contact through UMGC's Customer Relations Management System and schedule appropriate follow-up activities
- Provide and maintain open and positive communications with host military Education Services Officer (or equivalent) and respective Education Center staff
- Organize and participate in local Education Fairs, Open Houses, Semester Start-ups, Student Appreciation Days, Local Graduations and other events as needed, professionally representing UMGC
- Track and analyze class enrollments and student interest, as well as local degree progression, to provide input on scheduling; ensure classrooms are provided with adequate space and needed technology for class instruction; be present at the first class session to provide assistance to instructors and students; and assist faculty in obtaining base access to attend class on their assigned installation
- Distribute marketing, advertising, and mass media materials at assigned locations when permissible
- Create and maintain a site(s) specific outreach plan to attain university goals towards recruitment and retention
- Provide National Test Center testing services on a basis that meets community demand while balancing other, outlined duties
- Participate in UMGC staff meetings, professional development activities and training sessions as required
- Track and compile monthly statistics and provide reports as needed
- Maintain appropriate communication with immediate supervisor and other UMGC staff to ensure timely resolution of student issues/escalations
- Other job-related duties as assigned

**REQUIRED EDUCATION AND EXPERIENCE**:

- Bachelor's Degree
- Background in customer service
- Able to work in a fast-paced and complex environment with accurate attention to detail
- Possess basic office management and clerical skills
- Effective written and verbal communication skills
- Good interpersonal skills
- Successful applicants must be able to pass a medical screening, background check, and meet requirements for individual logistic support (ILS).

**PREFERRED EDUCATION AND EXPERIENCE**:

- Applicants with a U.S. valid driver's license

**WHO MAY APPLY**:
Applicants with individual logístical support (ILS) preferred. Applicant must qualify for ILS as described in USAREUR Regulation 600-700, Section III, 7-13. Criteria under which applicants qualify for ILS are: must serve the US Forces exclusively; are not stateless persons; are nationals of a NATO state, excluding the host nation; are not ordinarily resident in the host nation.

**POSITION AVAILABLE IMMEDIATELY & WILL REMAIN OPEN UNTIL FILLED**

**The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.**

University of Maryland Global Campus (UMGC) is committed to helping safeguard the health of its faculty, staff, students, contractors, and guests. Because vaccinations reduce the spread of SARS-CoV-2—the virus that causes COVID-19—and in alignment with the University System of Maryland (USM) vaccination mandate, all prospective UMGC faculty (full-time and adjunct) and staff are required to be fully vaccinated, unless an exception is approved as a reasonable accommodation based on disability or religion.

Prospective faculty and staff must provide their vaccination

  • Program and National Test Center Coordinator

    2 days ago

    Manama, Bahrain Talent Pal Full time

    Job Ref: - 10021283 - Location: - Manama-Bahrain - Category: - Advising and Enrollment - Type: - Full time **Program and National Test Center Coordinator** **UMGC Europe** **Location: Manama, Bahrain** **Category: Overseas Contingent III, (100%, Full-Time), Grade 003** University of Maryland Global Campus (UMGC) Europe seeks a Program and National...

  • Program and National Test Center Coordinator

    9 hours ago

    Manama, Bahrain University of Maryland Global Campus Full time

    Job Ref: 10016214 **Location**: Manama-Bahrain Category: Advising and Enrollment Type: Full time **Program National Test Center Coordinator** **UMGC Europe** **Location: Manama (Bahrain)** **Overseas Contingent III, (100% FTE, Full-Time), Grade 003** University of Maryland Global Campus (UMGC) Europe seeks a Program and National Test Center...

  • Backup Program and National Test Center

    1 week ago

    Manama, Bahrain University of Maryland Global Campus Full time

    Job Ref: 10017777 **Location**: Manama-Bahrain Category: Advising and Enrollment Type: Part time **Backup Program and National Test Center Coordinator** **UMGC Europe** **Location: Manama, Bahrain** **Category: Overseas Contingent I, Part-time, 48% FTE, Grade 001** University of Maryland Global Campus (UMGC) Europe seeks a Backup Program and National...

  • Backup Program and National Test Center

    9 hours ago

    Manama, Bahrain University of Maryland Global Campus Full time

    Job Ref: 10017776 **Location**: Manama-Bahrain Category: Advising and Enrollment Type: Part time **Backup Program and National Test Center Coordinator** **UMGC Europe** **Location: Manama, Bahrain** **Overseas Contingent I, Part-time, 48% FTE, Grade 001** University of Maryland Global Campus (UMGC) Europe seeks a Backup Program and National Test...

  • Program Officer, Bahrain

    2 days ago

    Manama, Bahrain Solidarity Center Full time

    **Location: Bahrain** **Application Deadline**:When filled** **Summary of Position**: The Solidarity Center seeks a full-time Program Officer in Bahrain for one year, with the possibility of extension contingent on funding, to work on programs in the Persian Gulf countries. The full-time Program Officer shall report directly to the Gulf Country Program...

  • Backup Program Coordinator, Manama

    9 hours ago

    Manama, Bahrain University of Maryland Global Campus Full time

    Job Ref: 10019033 **Location**: Manama-Bahrain Category: Advising and Enrollment Type: Part time **Backup Program Coordinator** **UMGC Europe** **Location: Manama, Bahrain** **Overseas Contingent I, Part-Time, 48% FTE** The Back-up Program Coordinator (PC) reports to and works with the Assistant Director (AD) in the administration of UMGC Europe...

  • Agency Program Coordinator

    9 hours ago

    Manama, Bahrain Sayres & Associates Full time

    Sayres is a renowned leader in defense support services to the Department of Defense (DOD). With over 300 program support experts, we specialize in empowering our customers' senior leadership with long-term planning and analytics, insightful decision-making, and day-to-day operations. Since 2001, Sayres and Associates has been providing exceptional service...

  • Solutions Analyst

    2 days ago

    Manama, Bahrain JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** JP Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $23.5 trillion of assets under custody and ranked #1 for Global Investment Banking fees,...

  • Test Automation Analyst

    2 days ago

    Manama, Bahrain Citi Full time

    **Responsibilities**: **Qualifications**: - ** 0-2 + years of experience in automation testing with Hands on experience in automation tools such as Selenium, Java, Cucumber**: - Exposure to both **functional and non-functional testing, manual and automation testing preferable in banking and financial domain**: - Create automation test plans, test cases,...

  • Test Automation Analyst

    6 days ago

    Manama, Bahrain Citi Full time

    The IT Quality Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines...

  • Automation Test Engineer

    2 days ago

    Manama, Bahrain Citi Full time

    **Responsibilities**: Work closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts. Works complex testing assignments. Identifies defects and recommends appropriate course of action; performs root cause analyses. Coordinates multiple testers and testing activities within a...

  • Automation Test Engineer

    2 days ago

    Manama, Bahrain Citi Full time

    **Responsibilities**: - Work closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts. - Works complex testing assignments. Identifies defects and recommends appropriate course of action; performs root cause analyses. - Coordinates multiple testers and testing activities within a...

  • Senior Test Engineer

    2 days ago

    Manama, Bahrain Citi Full time

    **ð Position Overview/ Role Description**: **Posit i on Overview**: **ð Responsibilities**: **Role Description**: Planning and implementation of Test Plans for functional and non functional testing. Will be actively involved in hands on test case design & development, test case execution, test automation development, reviews of requirements, and other...

  • Call Center Representative

    6 days ago

    Manama, Bahrain The 1 Percent Full time

    We are looking for a professional call center representative to provide outstanding service to the customers by answering questions, handling complaints, and troubleshooting problems with different products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive...

  • Call Center Representative

    2 days ago

    Manama, Bahrain The 1 Percent Full time

    We are looking for a professional call center representative to provide outstanding service to the customers by answering questions, handling complaints, and troubleshooting problems with different products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive...

  • Lead Program Manager

    2 days ago

    Manama, Bahrain Sabre Full time

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Call Center Manager

    1 week ago

    Manama, Bahrain Connect6 MENA Full time

    The Role Connect6 Group is a Canadian based company based in Toronto with an office presence in GCC countries. We are looking to expand our Call Center operations in GCC to work with Canadian based programs through outbound calling. We are looking for an experienced Call Center Sales Manager to join our GCC team. As a Sales Manager, you will be responsible...

  • Call Center Agent

    3 days ago

    Manama, Bahrain Career Maker Full time

    **Call Center Representative responsibilities include**: **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and...

  • IT Coordinator

    3 days ago

    Manama, Bahrain GFB Full time

    DUTIES AND RESPONSIBILITIES - Installing new software and hardware components. - Regularly evaluating our IT systems to ensure they meet the necessary demands. - Assisting with network administration tasks. - Ensuring data storage is safe and secure. - Resolving all issues coworkers have with their IT systems and software. - Educating coworkers about network...

  • Call Center Agent

    3 days ago

    Manama, Bahrain stc bahrain Full time

    **Job Objective**: To coordinate all customer care related activities, to ensure that customer care is delivered to the highest degree possible. Job Specification Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Fulfills requests by clarifying desired...