Receptionist (Hotel Experience)
5 months ago
**Main responsibilities**:
- Consistently offer professional, friendly and engaging service
- Greet, check in and settle guest accounts while ensuring all service standards are followed
- Assist guests regarding hotel facilities in an informative and helpful way
- Respond to each Guest who approaches the Reception Desk
- Drive rate through up-selling room brands
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
**Qualifications**:
- Proficiency in English (verbal and written), second language an asset
- Previous customer related experience preferred
- Previous Opera experience an asset
- Must be able to type 25 words per minute
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
**Requirements**:
- Hotel Experience only
- Nature and length of previous experience: 0-2 years of experience in similar field
- Specialist knowledge: Proficiency in MS office, Opera
- Language Fluency: English, Arabic is a plus
- Current Location: Bahrain Only apply
Application Question(s):
- Nationality?
- Gender?
- Current Location?
- Current Salary?
- Which Hotel have you worked?
- If hired when can you join?
- Are you in Bahrain?
- Have you used OPERA system kindly describe with hotel?
**Experience**:
- Hotel: 2 years (preferred)
- Receptionist: 2 years (preferred)
- Opera: 2 years (preferred)
**Language**:
- English (preferred)
-
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