Engineer - Technician

1 week ago


Manama, Bahrain Hilton Full time

Position Purpose

To execute repair & maintenance work in all areas of the hotel and support the overall success of the hotel by living our Hilton values and demonstrating our HGI brand personality behaviours every day.

Duties & Key Responsibilities
- Execute duties as assigned by the Chief Engineer or General Manager
- Be a reliable member of the Maintenance Team and a collaborative colleague whose passion for hosting and serving can be observed every day in all areas of the hotel
- Organise the ‘work area’ to be able to execute assigned repair & maintenance tasks effectively & efficiently, to the required standard, and in line with our quality and service standards
- Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment
- AC Technicians and Electricians only: In your area of expertise, take the leading role in ensuring the full functionality of equipment, infrastructure or machinery at all times. Perform all necessary repair, monitoring and maintenance tasks timely and without explicit instructions of the Chief Engineer / Maintenance Manager. Should a more complex problem be spotted, consult with the Chief Engineer / Maintenance Manager before taking action
- Record and report completed repairs and items that require further attention to the Chief Engineer
- Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, AC, landscaping and painting in all areas of the hotel
- Communicate clearly and constructively with team members of other departments to help deliver great brighthearted guest experiences in all areas of the hotel
- Contribute ideas to reduce hotel operating costs and conserve energy and water
- Be present in the operations and spend on average up to 30 minutes per day assisting colleagues in Departments such as HSK, Stewarding, F&B Service, Guest Assistance / F0), providing great brighthearted guest experiences. Simply lend a helping hand where it is needed the most and follow the example of the Chief Engineer / Maintenance Manager
- Be a role model for others with regards to passionate, friendly service to colleagues and guests, demonstrating our HGI brand personality behaviours.

**What are we looking for?**
An Engineer/Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- A certificate in a specialized field such as Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing, required
- Current working knowledge of general maintenance and engineering work
- Experience in the Maintenance Department of a large hotel, hospital, ship, and/or restaurant complex or similar
- Strong work ethic
- A passion for delivering great customer service
- Ability to work without close supervision and within established timeframes

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all



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