Lobby Ambassador

2 weeks ago

Manama, Bahrain Marriott International, Inc Full time

**Job Number** 22179949

**Job Category** Rooms & Guest Services Operations

**Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

  • Lobby Ambassador

    6 days ago

    Manama, Bahrain Career Maker Full time

    General Duties and Responsibilities: - Offer consistently professional, friendly, warm and engaging service - Be available for Guests at all times as a point of contact - Actively represent all standards of the Arabian Cultural Connection, and interact with guests using the coffee and dates station. - Plays vital part in The ART Service Excelence, by...

  • Front Office Representative

    2 days ago

    Manama, Manama, Bahrain RESO Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Lobby Ambassador. As a key representative of our hotel, you will be responsible for providing exceptional service to our guests from the moment they arrive.

  • Residential Service Ambassador

    5 days ago

    Manama, Manama, Bahrain RESO Full time

    About RESOWe are a collective of individuals who strive for excellence and deliver exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. Our company culture is built on recognizing a familiar face, welcoming a new one, and treating everyone we meet with the same level of respect and kindness we...

  • Luxury Service Ambassador

    6 days ago

    Manama, Manama, Bahrain Royal Saray Resort Full time

    **About Royal Saray Resort**Royal Saray Resort is a unique destination in the Al Seef District of Manama, offering an unparalleled open sea experience at its lobby. The resort features 85 rooms & suites with private balconies providing breathtaking views of the Arabian Sea or city landscapes.The ideal candidate for this role will possess strong interpersonal...

  • Bartender

    4 weeks ago

    Manama, Bahrain FAIRMONT Full time

    **Bartender** You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued. **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide for you and your...

  • Guest Experience Expert

    2 weeks ago

    Manama, Bahrain Marriott International, Inc Full time

    **Additional Information** **Job Number**25022762 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Expert

    23 hours ago

    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 24142452 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Bellman - Intercontinental Regency

    4 weeks ago

    Manama, Bahrain InterContinental Full time

    About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

  • Income auditor

    3 weeks ago

    Manama, Manama, Bahrain MOVENPICK Full time

    Welcome to the award-winning five-star M venpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and...