Business Analyst

4 weeks ago

Manama, Bahrain Tarabut Gateway Full time

**INTRODUCTION & STORY SO FAR**

From our earliest days, we quickly became the region's first applicant to a 'regulatory sandbox' through the Central Bank of Bahrain.

The clear objective is to build an infrastructure that accelerates an industry transformation. A multi-sided platform that connects banks, FinTechs, merchants, in the MENA region all on one platform, enabling a new realm of partnerships to be forged.

Fast forward to today, TG is in partnership with the largest banks in many countries. Our products were originally built in Bahrain and are being shipped to other markets. At present we are focusing on scaling up our software engineering and product team to continue to better serve the lives of all 550 million people in the region.

This is the beginning of our journey, and as we see early stage fintech start to emerge in other jurisdictions, there is no better time than now for the TG Platform to play its part in driving this new realm of financial services in MENA.

**INVESTMENT**

In 2021, TG broke records by securing USD 13 million in funding, the largest FinTech seed round in MENA history. Totalling $25 million to date. Investors include Tiger Global, Target Global, and Lumia Capital.

**CULTURE & ENVIRONMENT**

Working for TG could be the biggest challenge of your career You will be exposed to every function of the business, have dialogues with inspiring colleagues that have unique ideas, and be given more autonomy than before to execute your ideas to scale. You will be challenged, held accountable and expected to run like it's your own business.

Curiosity is the gateway to learning. Thinking differently is key to our success. We don't like normal, we prefer to create new rules for the game and redefine the status quo by challenging conventional thinking.

We have distributed teams in the UK, Dubai, Saudi, Bahrain, and India.

As a Business Analyst on the Product team, you will play a key role in the delivery of TG's various product lines. You will work alongside other business analysts and product managers and report directly to a Head/Director of Product. Your main tasks will include performing detailed requirements analysis, documenting processes, and communicating with a wide variety of internal & external stakeholders. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

The TG product team's focus is on value creation through new features & enhancements that enable our customers to leverage the power of open data to build new experiences & products for end consumers in the MENA region. Many of these new features will transform customer experiences - streamlining onboarding journeys, making credit more accessible to retail & SME customers, and enabling simpler, faster & cheaper payments in the region.

We'll rely on you to work with various internal & external stakeholders including customers, prospects, and our own product & engineering teams to understand current processes & customer requirements and help evaluate the opportunities for TG to improve these processes and provide real value and tangible benefits to our B2B customers, and to end consumers.

You will be an active contributor to supporting team growth and delivery as we continue to create a progressive, modern Product function. We seek team players that have low ego but high ambition. You'll want to join a mission driven company, building a world class customer experience, creating a market leading technology culture and inspiring high performing agile teams.

**KEY RESPONSIBILITIES**
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Conducting meetings and presentations to share ideas and findings.
- Performing requirements and process analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Ensuring solutions meet business needs and requirements.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing, and maintaining procedures.
- Serving as a liaison between stakeholders and users.
- Monitoring deliverables and ensuring timely completion of projects.

**EXPERIENCE REQUIRED**
- A minimum of 5 years of experience in business analysis or a related field.
- Exceptional analytical and conceptual thinking skills.
- Proven experience in eliciting requirements and testing
- Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
- The ability to influence stakeholders and work cl

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