
Room Attendant
7 days ago
Clean guestrooms as assigned by management and in accordance with hotel standards.
- Inspect all rooms (vacant or occupied) checking standard of cleanliness, missing guest amenities and/or supplies.
- Provide genuine hospitality and recognition in the work area. Promotes hotel services and products.
- Anticipate guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction. Offers a special service touch when an opportunity is presented.
- Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately.
- To immediately report and hand into Housekeeping Office any property or guest keys found in ‘check out’ rooms.
- To keep linen rooms, tidy, correctly stocked and closed when not in use. Must ensure working equipment is always clean, tidy and in good working order.
- Responsible for reporting to the manager the rooms, which do not require service, or which have Privacy signs in assigned area.
- To report to managers any blankets, bedspreads, valances etc. that need changing.
- Report any damages/repairs/maintenance.
- To complete deep cleaning of rooms as allocated by managers.
- To report to your managers anything or anyone suspicious and a Health and Safety hazard.
- To carry out any other cleaning duties as specified by your manager.
- Works harmoniously and professionally with co-workers and hotel employees.
**Preferred Qualifications and Skills**:
- High School education or equivalent experiences.
- Preferred experience in a luxury hotel in Housekeeping.
- Have a high level of attention to detail.
- Knowledge and the ability to operate cleaning equipment.
- Ability to understand and working knowledge of English.
- Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
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