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Personalized Guest Experience Manager
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We are seeking a highly skilled and experienced Personalized Guest Experience Manager to join our team. As a Residential Concierge Professional, you will be responsible for delivering exceptional service to our guests, exceeding their expectations and creating unforgettable memories.
Main Responsibilities:- Provide personalized service to each guest, tailoring their experience to meet their individual needs.
- Ensure that all villas are properly cleaned and set up, maintaining the highest standards of cleanliness and organization.
- Maintain accurate records of villa inventory, assets, and other items.
- Process lost and found articles and maintain correct logs.
You will work closely with various departments to ensure seamless coordination and delivery of services, including preparing and serving meals in villas, assisting with kid-related activities, and coordinating guest preferences.