Current jobs related to Hostess - Customer Service Representative - Manama, Manama - beBee Careers

  • Customer Service Representative

    3 days ago

    Manama, Manama, Bahrain Healthscope Full time

    High school diploma or equivalent; additional education or certification in customer service is a plus. Previous experience in customer service or a related field preferred, but not required.We are seeking a motivated and friendly individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play...

  • Hostess

    7 days ago

    Manama, Manama, Bahrain RESO Full time

    Role DescriptionThis is a full-time on-site role for a Hostess. The Hostess will be responsible for greeting and seating guests, managing reservations, maintaining an organized waiting list, and ensuring a positive dining experience. The Hostess will also handle phone calls, provide excellent customer service, and communicate effectively with team members...

  • CUSTOMER SERVICE REPRESENTATIVE

    3 weeks ago

    Manama, Manama, Bahrain Infoempregos Full time

    Job Description:Address user inquiries related to platform functionality, technical issues, and account management. This position is for a Customer Service Representative.We are seeking a proactive individual with no previous experience required to join our team. If you are eager to learn and grow, we encourage you to contact usRequirements:Willingness to...

  • Customer Service Representative

    3 days ago

    Manama, Manama, Bahrain beBeeCustomerService Full time

    Job Role: Customer Service RepresentativeAbout the Job:To support our Contact Center team, you will handle inbound customer calls, provide information on products and services, process reservations, modifications, cancellations, and promote additional services to maximize sales and enhance customer experience. Ensure productivity aligns with company...

  • Customer Service Representative

    3 days ago

    Manama, Manama, Bahrain beBee Careers Full time

    Job Description:A Customer Service Representative is required to work in a dynamic restaurant environment. The ideal candidate will have excellent communication skills and a passion for delivering exceptional customer service.Main Tasks:Provide Excellent Service: Offer a warm welcome to guests, take orders, and serve food and drinks efficiently.Anticipate...

  • Hospitality Service Representative

    1 week ago

    Manama, Manama, Bahrain beBeeServiceoriented Full time

    Hostess PositionA Hostess plays a crucial role in ensuring guests feel welcome and at ease by providing exceptional service. The ideal candidate will have a passion for delivering outstanding customer experiences and working in a dynamic corporate environment.Job Description:Provide top-notch service to guests, ensuring their comfort and satisfaction...

  • Customer Service Representative

    2 weeks ago

    Manama, Manama, Bahrain beBee Careers Full time

    Job Title:Customer Service RepresentativeJob Description:This role is a great opportunity to provide exceptional quality and service to guests in a luxury resort setting.Key Responsibilities:Provide an Enjoyable Dining Experience: Deliver high-quality food and beverage service to guests, ensuring their expectations are met and exceeded.Anticipate Guest...

  • Hostess

    3 weeks ago

    Manama, Manama, Bahrain RESO Full time

    A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.What will I be doing?As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an...

  • Hostess and Host

    2 weeks ago

    Manama, Manama, Bahrain Independent Food Company Full time

    Driven to create unique home-grown food concepts that bring people together, the Independent Food Company is a UAE-based hospitality company with multiple concepts under it's umbrella – SALT, Switch, Parker's, Candy, Somewhere and Public.Independent is for all ambitious, outgoing, friendly extrovert people who want to advance in their careers or are...

  • Customer Service Advocate

    3 days ago

    Manama, Manama, Bahrain beBee Careers Full time

    Job SummaryThe Customer Service Representative role requires a driven individual to handle incoming and outgoing calls, focusing on sales and customer service. The ideal candidate will possess high levels of energy and drive.

Hostess - Customer Service Representative

2 weeks ago

Manama, Manama, Bahrain beBee Careers Full time

Job Title: Guest Experience Coordinator

">

We are seeking a skilled and professional Hostess to provide exceptional customer service as the first point of contact for our guests.

">

Responsibilities:

">
  1. ">
  2. Greet guests with a courteous and welcoming manner, ensuring they feel valued and respected throughout their visit.">
  3. Communicate effectively with other staff members, sharing vital information about clients' bookings, needs, requests, allergies, and special events to ensure seamless service delivery.">
  4. Recognize key individuals, such as regular customers and shareholders, to provide personalized attention and build strong relationships.">
  5. Maintain the restaurant's Reception Sequence of Service standards, guaranteeing a smooth and efficient experience for all guests.">
  6. Coordinate table bookings by preparing client reservations, setting tables before arrivals, and updating floor plans to maximize occupancy.">
  7. Manage the front desk, handling incoming calls, greeting customers, and addressing any concerns while upholding restaurant standards.">
  8. Inform guests about available tables and direct them accordingly, ensuring timely seating and minimal wait times.">
  9. Collaborate with restaurant staff and management to address customer complaints in a prompt and satisfactory manner.">
  10. Monitor restaurant emails, responding promptly and escalating issues to management when necessary.">
  11. Optimize reservation management to achieve maximum capacity utilization.">
  12. Process reservation inquiries via telephone or online booking systems, confirming large bookings with on-duty managers.">
  13. Confirm next-day reservations over the phone and update booking systems accordingly.">
  14. Retrieve reservation availability from the system and make informed decisions about allocation.">
  15. Cancel, amend, or confirm existing reservations as needed.">
  16. Ensure personal appearance meets the restaurant's high standards at all times.">
  17. Provide clear handovers during shift changes, maintaining continuity and ensuring seamless service.">
  18. Effectively communicate guest information, including reservation notes, birthdays, allergies, and special comments, to on-duty managers.">
  19. Report security concerns to on-duty managers promptly.">

Requirements and Skills:

">
  1. ">
  2. Previous experience as a Hostess or similar role.">
  3. Excellent communication and interpersonal skills.">
  4. Ability to work varied shifts, including holidays, weekends, and evenings.">
"],