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Arrival Experience Specialist
2 weeks ago
Job Description
We are seeking a Welcome Ambassador to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service and ensuring a memorable arrival and departure experience for our guests.
Main Responsibilities
- Ensure that every guest has a warm and welcoming arrival experience.
- Assist with luggage handling and transportation coordination.
- Provide information about resort facilities, services, and local attractions.
- Collaborate with other departments to ensure seamless guest experiences.
Requirements
- Prior experience in a hospitality role is preferred.
- Excellent communication and interpersonal skills are essential.
- The ability to work well under pressure and adapt to changing situations is necessary.
- A customer-focused attitude and passion for delivering outstanding guest service is crucial.
- Flexibility to work varying shifts, including weekends and holidays, is also required.