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Dining Operations Manager

2 weeks ago

Manama, Manama, Bahrain beBee Careers Full time

Job Description

We are seeking a seasoned Floor Manager to oversee daily restaurant floor operations in a fast-paced multi-cuisine setup. The ideal candidate will be responsible for managing staff, coordinating with kitchen teams, and ensuring a seamless dining experience for guests.

Key Responsibilities

  • Supervise all floor activities, including seating, service, and cleanliness.
  • Monitor the dining area to ensure adherence to health and safety standards.
  • Lead, train, and motivate floor staff to deliver exceptional customer service.
  • Create shift schedules and manage staff assignments.
  • Handle guest inquiries, complaints, and feedback professionally.
  • Evaluate and improve operational efficiency.
  • Collaborate with kitchen staff to ensure timely food service.
  • Oversee inventory management for floor supplies.
  • Support upselling and promotional activities to maximize revenue.
  • Prepare daily reports on operations and address areas for improvement.

Requirements and Qualifications

To succeed in this role, you will need:

  • Strong leadership and team management skills.
  • Excellent communication and customer service abilities.
  • Proficient in handling point-of-sale (POS) systems.
  • Familiarity with health and safety regulations in the hospitality industry.