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Dynamics CRM Technical Specialist
2 weeks ago
At RESO, we are seeking a highly skilled Dynamics CRM Technical Specialist to join our team. This is an exciting opportunity for a seasoned professional to take on a challenging role that requires technical expertise and business acumen.
About the Role:
As a Dynamics CRM Technical Specialist, you will be responsible for ensuring the smooth operation of our MS CRM system. Your primary focus will be on administration, configuration, and customization of the system to meet the needs of our business units. You will work closely with stakeholders to identify requirements and implement solutions that improve system performance and user experience.
Main Responsibilities:
- Administration: Ensure the system is properly configured, maintained, and upgraded to ensure optimal performance.
- Custom Development: Develop custom components and plugins to extend the functionality of the system.
- Configuration Change Management: Manage and implement changes to the system configuration as needed.
- Code Review: Conduct regular code reviews to ensure high-quality development standards are met.
System Management:
- System Upgrades and Patching: Plan, coordinate, and execute system upgrades and patching activities to ensure seamless operations.
- Integrated/Developed Systems: Manage systems integrated or developed on MS CRM, including SMS systems, 3rd party CRM mobile apps, server custom-developed applications, client statements online systems, and client statement batch processing systems.
- Database Management: Manage MS SQL and Oracle DBs integrated reporting services (MIS Reporting) and report development/modification projects.
Reporting and Project Management:
- Act as SQL DBA and manage database-related tasks.
- Manage and develop reports using integrated reporting services (MIS Reporting).
- Project management related to your area of expertise.
End User Support:
- Provide end-user support for the system, addressing issues and concerns in a timely and professional manner.
This is an excellent opportunity for a talented individual to make a meaningful contribution to our organization. If you are a motivated and experienced Dynamics CRM Technical Specialist looking for a new challenge, please apply.
