Phone-Based Customer Support Expert
1 week ago
We're hiring a Phone-Based Customer Support Expert to join our team at Swatx as a Call Center Agent. In this critical role, you'll be the first point of contact for our customers, handling their inquiries and concerns via phone.
Job DescriptionThis full-time position offers an exciting opportunity for individuals who enjoy working in fast-paced environments and are passionate about delivering exceptional customer experiences. You'll work closely with our team to resolve issues efficiently, maintain a positive experience, and document interactions accurately.
Main Responsibilities:
- Manage incoming calls, address customer inquiries, and provide accurate product information.
- Resolve customer complaints, maintaining a positive experience.
- Document interactions in our CRM system for quality assurance purposes.
To excel in this role, you'll require:
- A high school diploma or equivalent; a degree in a related field is a plus.
- Prior experience in customer service or call center roles is preferred.
- Excellent communication skills, verbal and written.
- Ability to handle stress and manage customer expectations effectively.
- Proficiency in using computer systems and CRM software.
- Arabic fluency is preferred; knowledge of English is an advantage.
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Customer Experience Specialist
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Customer experience associate
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Customer experience associate
2 weeks ago
Manama, Manama, Bahrain Lola Full timeAt Lola, we make dreams come true We bring joy to every occasion by combining creative cake decorations with personalized touches. From selecting the perfect size, flavor, and colors to adding custom cake decorations—including Photo Cake—our goal is to turn every celebration into an extraordinary memory. Role responsibilities: Assist customers via chat...
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Technical HRIS Support Expert
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Customer Support Liaison
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Manama, Manama, Bahrain Braxtone Group. Full timeJob DescriptionThe Braxtone Group is seeking a highly motivated and skilled Call Centre Agent to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients via phone calls.Key Responsibilities:Answer all incoming calls within 2 ringsMaintain a cordial and positive tone of voice...
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Customer Service Representative
1 week ago
Manama, Manama, Bahrain SWATX Full timeWe're looking for a dedicated Customer Service Representative to join our team at SWATX. As a Call Center Agent, you'll play a crucial role in delivering exceptional customer experiences through phone-based support.Job FunctionThis full-time position is an exciting opportunity for individuals who are passionate about customer satisfaction and have a knack...
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Customer Service Representative
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Customer service representative
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IT Support Engineer
11 hours ago
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Desktop Support and Maintenance Expert
2 days ago
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Customer Support Specialist
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Technical Sales Expert
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Technical Services Expert
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Manama, Manama, Bahrain RESO Full timeJob DescriptionAt RESO, we are seeking a skilled Telecom Operations Expert to provide exceptional support to our Enterprise customers. As a key member of our team, you will be responsible for resolving technical faults and responding to technical queries related to Data or Fixed Line Services.Key Responsibilities:Attend query calls, emails, or chats related...
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Customer Acquisition Specialist
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Customer services
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Multilingual Support Specialist
5 days ago
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