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Revenue Guest Service Representative

2 weeks ago

Manama, Manama, Bahrain Rotana Hotels Full time

We are seeking a highly skilled and experienced Revenue Guest Service Representative to join our team.

In this critical role, you will be responsible for delivering exceptional customer service while driving revenue growth.

Key responsibilities include:

  1. Maintaining accurate records and documentation.
  2. Building and maintaining strong relationships with clients and group leaders.
  3. Expertly navigating our hotel's rate and promotion options to drive sales.
  4. Effective application of our hotel's credit policy during group reservations.
  5. Collaboration with the sales team to identify revenue opportunities.
  6. Proactive identification and meeting of client needs.
  7. Timely confirmation of all reservations and requests.