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Customer Service Specialist for Fine Dining Establishment
2 weeks ago
Job Role: We are seeking a skilled and customer-focused individual to join our team as a Customer Service Specialist at Leadingedge Restaurant. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, taking orders, and serving food and beverages to our guests.
Main Responsibilities:- Customer Interaction: Interact with customers in a professional and courteous manner, responding to their needs and preferences.
- Order Taking: Take accurate orders, including special requests or dietary restrictions, and communicate effectively with the kitchen staff.
- Serving Food and Beverages: Serve food and beverages to customers in a timely and courteous manner, ensuring that orders are accurate and delivered efficiently.
- Cleanliness and Organization: Maintain the cleanliness and organization of the dining area, including clearing tables and disposing of trash.
- Customer Complaints: Handle customer complaints professionally and courteously, resolving issues promptly and efficiently.
- Teamwork: Work collaboratively with other team members, including kitchen staff, to ensure seamless service.
- Previous Experience: Previous experience as a waiter or in a related role is essential.
- Culinary Knowledge: Familiarity with North Indian cuisine, including menu items and ingredients, is required.
- Excellent Communication: Excellent communication skills, including the ability to interact with customers and team members, are necessary.
- Attention to Detail: Attention to detail, including the ability to accurately take orders and serve food and beverages, is crucial.
Employment Benefits: Competitive salary package, including a basic salary of BD 130 and additional benefits such as food and accommodation after a probation period. The salary will increase to BD 150 after a specified period.
