
Collaboration Systems Specialist
22 hours ago
Job Overview:
We are seeking a skilled Network Support Engineer to join our team at VAM Systems. As a Network Support Engineer, you will play a critical role in maintaining the reliability and performance of our network infrastructure.
Main Responsibilities:
- Ensure the stability and security of our network infrastructure, encompassing servers, switches, routers, appliances, and communication mediums.
- Investigate and rectify incidents related to collaboration, VoIP, and telecommunication systems.
- Work closely with Internet Service Providers (ISPs) and vendors to resolve complex issues.
- Conduct routine assessments to guarantee adherence to industry standards and best practices.
- Analyze network performance, focusing on bandwidth consumption, traffic flow, and other vital metrics.
- Remain current with Cisco product releases, updates, and security advisories, implementing necessary countermeasures.
- Optimize network architecture to maximize resource efficiency.
- Support and promote collaboration tools such as CUCM, UCCX, Unity, and Cisco Jabber.
- Develop proficiency in routing and switching protocols, WAN/LAN, and network security solutions like Palo Alto and VPN.
- Participate in infrastructure projects, assuming leadership roles or contributing to their success.
About You:
We seek a highly motivated individual with a passion for delivering exceptional networking solutions and working collaboratively within a dynamic team environment.
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