
Network Systems Specialist
1 day ago
About the Company:
VAM Systems is a Business Consulting, IT Solutions and Services company that delivers high-quality solutions to its clients.
Job Description:
We are seeking a skilled Network Systems Specialist to join our team. As a key member of our infrastructure team, you will be responsible for monitoring, updating, and managing collaboration systems, billing systems, infrastructure systems, and their components.
You will resolve incidents, troubleshoot, and provide remote support to engineers on-site and end users. Your expertise in working with ISPs and vendors to resolve escalated issues will be crucial in this role.
You will follow best practices and industry standards to evaluate, improve, and enhance current network and collaboration system parameters and component configurations. You will also perform regular health checks and monitor network performance, providing reporting accordingly.
Key Responsibilities:
- Monitoring, updating, and managing collaboration systems, billing systems, infrastructure systems, and their components.
- Resolve incidents, troubleshoot, and provide remote support to engineers on-site and end users.
- Working closely with ISPs and vendors to resolve escalated issues.
- Following best practices and industry standards to evaluate, improve, and enhance current network and collaboration system parameters and component configurations.
- Performing regular health checks and monitoring network performance, providing reporting accordingly.
Required Skills and Qualifications:
Cisco Collaboration Experience: CUCM, UCCX, Unity, Cisco IM and Presence, Cisco Jabber, Imagicle Application Suite, Cisco Prime collaboration, IVR, voicemail, IP Telephony, voice gateway, codecs.
Infrastructure Experience: Cisco Prime infrastructure, routing and switching, PRTG, Cisco ISE, UCS Servers, VM ESXi, WAN/LAN, routing protocols, Visio.
Network Security and Availability Experience: Palo Alto, VPN, Sophos, system backup, disaster recovery, firewalls, and load balancers.
Benefits:
We offer a competitive compensation package and opportunities for career growth and professional development.
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