Luxury Resort Host

21 hours ago


Manama, Manama, Bahrain RESO Full time
Role Overview
Royal Saray Resort, a premier luxury destination in the Al Seef District of Manama, invites applications for a Service Excellence Specialist. As a key member of our team, you will be responsible for delivering exceptional guest experiences through personalized and anticipatory service.

Key Responsibilities:
  • Provide seamless support to guests, ensuring their needs are met with precision and care.
  • Collaborate closely with various departments to ensure smooth guest flow and satisfaction.
  • Maintain high standards of cleanliness and organization in guest areas.
  • Foster strong relationships with guests, leveraging local knowledge to enhance their stay.

Requirements:
  • Strong interpersonal and communication skills, enabling effective collaboration with diverse teams.
  • Attention to detail and organizational abilities, ensuring efficient task management and prioritization.
  • Ability to multitask and adapt to changing situations, maintaining composure under pressure.
  • Previous experience in hospitality or customer service, with a proven track record of delivering exceptional guest experiences.
  • Knowledge of local attractions and amenities, allowing for informed recommendations and suggestions.
  • Fluency in multiple languages is an asset, enhancing your ability to engage with guests from diverse backgrounds.

About Us:
Royal Saray Resort is committed to providing an unforgettable experience for our guests. Our dedicated team strives to create lasting memories through exceptional service, attention to detail, and a passion for excellence. If you share our values and are driven to deliver outstanding results, we encourage you to apply.

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