Expert IT Service Technician

5 days ago

Manama, Manama, Bahrain beBeeITSupport Full time 80,000 - 120,000

As a skilled IT Support Specialist, you will provide comprehensive support across various platforms. Your role will be crucial in maintaining and troubleshooting network infrastructure, including routers, switches, and firewalls.

Key Responsibilities:
  • Networking: Perform regular maintenance and troubleshooting of network infrastructure to ensure optimal performance and security.
  • Operating Systems: Configure, maintain, and troubleshoot endpoints running on Windows, Mac, and Linux operating systems, ensuring smooth user experience and efficient software installations.
  • Cloud Services: Provision, maintain, and troubleshoot resources within AWS, monitoring and managing cloud-based services for optimal performance and cost-efficiency.
  • Business Applications: Administer and support Google Workspace for Business, including user provisioning, security settings, and troubleshooting for applications like Gmail, Drive, and Meet.
  • Wireless Systems: Manage and troubleshoot our Wi-Fi network, with a strong preference for candidates experienced with Ubiquiti systems.
  • Hardware: Conduct routine maintenance and troubleshooting for PC, Mac, and Linux hardware, including diagnostics, repairs, and component replacements.
  • Websites: Handle the configuration, maintenance, and troubleshooting of company websites, focusing on WordPress.
  • Security & Surveillance: Configure, maintain, and troubleshoot IP cameras, preferably with knowledge of Hikvision equipment.
  • Telephony: Provide maintenance and troubleshooting for our IP PBX system, with a preference for experience on Grandstream equipment.
Qualifications:
  • Proven experience in a similar IT support or system administration role is essential.
  • Strong analytical and problem-solving skills are required.
  • Excellent communication skills, with the ability to explain technical issues to non-technical staff, are necessary.
  • Relevant certifications (e.g., CompTIA, AWS, Cisco) are highly valued.
  • A solid understanding of IT best practices and security principles is vital.

The ideal candidate will have a proven track record of delivering high-quality IT support, excellent communication skills, and a passion for staying up-to-date with the latest technology trends.

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