Senior Store Executive

3 days ago


Manama, Manama, Bahrain Chalhoub Group Full time

Who We Are

We are a leading partner for luxury across the Middle East, with a presence of over 600 stores, 300 brands, and more than 65 years of experience in the region.

We have become a major player in the beauty, fashion, and gift sectors, offering service excellence to our partners and delighting all our customers.

We are looking to build a world-class team to fuel the next stage of our growth, from physical retail through to supply chain and customer loyalty.

Your Key Responsibilities Will Include:

  • Representing the brand and communicating its values and philosophy through all activities and interactions with customers and other team members.
  • Defining, executing, and monitoring the store action plan to achieve sales targets and KPIs.
  • Managing the customer database to build strong relationships with customers and create future potential selling opportunities.
  • Staying ahead of the latest trends, products, and competitors and sharing feedback with relevant stakeholders in the back-office team.
  • Leveraging all types of point-of-sale online and offline.
  • Leading Your Team
  • Providing a clear vision to the team about the business and store's vision and key directions.
  • Identifying, recruiting, developing, and retaining strong talents.
  • Creating a positive work environment based on trust, respect, and fairness and being the voice of the employees when needed.
  • Acting as a coach for the team members and promoting a growth mindset.
  • Ensuring performance improvement plans are discussed and documented in a transparent manner.

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