Luxury Hospitality Manager

23 hours ago


Manama, Manama, Bahrain RESO Full time

Raffles Al Areen Palace Bahrain presents an exceptional opportunity to join a team of dedicated professionals who deliver unparalleled luxury hospitality experiences. As the **Villa Operations Director**, you will be responsible for overseeing the daily operations of our 78 private pool villas, ensuring that every guest feels like royalty. Your expertise in villa management, coupled with your passion for delivering exceptional service, will make you an invaluable asset to our team.

Key Responsibilities
  • Supervise Butler Supervisors and Butlers on duty to maintain high standards of service.
  • Concentrate supervision on Floor Butlers, Reception Butler, Private Dining Butler, and Butler Hotline to drive guest satisfaction.
  • Ensure all suites and rooms are prepared on time prior to guest arrival, providing a seamless welcome experience.
  • Promote hotel facilities, services, and products to targeted guest groups, enhancing their stay and loyalty.

To succeed in this role, you will require excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment. If you are passionate about delivering exceptional customer experiences and have a keen eye for detail, we encourage you to apply.



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