TRICARE Program Specialist

15 hours ago


Manama, Manama, Bahrain Leidos Full time

The Opportunity:

Join Leidos as a TRICARE Program Specialist and play a vital role in supporting active-duty military members and their families. This position offers the chance to develop new skills, contribute to a mission that matters, and make a real impact in the lives of those who serve.

Key Responsibilities:

  • Process enrollments, disenrollments, portability transfers, and more via systems like Defense Online Enrollment System (DOES) and MHS Genesis.
  • Update Primary Care Manager (PCM) information in accordance with Military Treatment Facility (MTF) guidelines.
  • Offer guidance on TRICARE resources, benefits, enrollment, and claims to beneficiaries.
  • Provide basic claims status updates and support.
  • Conduct informational sessions for various events such as in/out processing, maternity, and pre-separation/retirement.
  • Cultivate strong relationships with beneficiaries and internal stakeholders.

Requirements:

  • High School diploma or GED, or equivalent years of experience
  • U.S. Citizenship
  • Eligibility to obtain an ID card allowing access to NAS Bahrain
  • Eligibility to obtain and maintain ADP IT III clearance (Non-Sensitive Position, Tier 1)
  • 3+ years of customer service experience
  • Familiarity with Microsoft Office (Word, Excel, PowerPoint, Outlook)


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