TRICARE Program Specialist
15 hours ago
The Opportunity:
Join Leidos as a TRICARE Program Specialist and play a vital role in supporting active-duty military members and their families. This position offers the chance to develop new skills, contribute to a mission that matters, and make a real impact in the lives of those who serve.
Key Responsibilities:
- Process enrollments, disenrollments, portability transfers, and more via systems like Defense Online Enrollment System (DOES) and MHS Genesis.
- Update Primary Care Manager (PCM) information in accordance with Military Treatment Facility (MTF) guidelines.
- Offer guidance on TRICARE resources, benefits, enrollment, and claims to beneficiaries.
- Provide basic claims status updates and support.
- Conduct informational sessions for various events such as in/out processing, maternity, and pre-separation/retirement.
- Cultivate strong relationships with beneficiaries and internal stakeholders.
Requirements:
- High School diploma or GED, or equivalent years of experience
- U.S. Citizenship
- Eligibility to obtain an ID card allowing access to NAS Bahrain
- Eligibility to obtain and maintain ADP IT III clearance (Non-Sensitive Position, Tier 1)
- 3+ years of customer service experience
- Familiarity with Microsoft Office (Word, Excel, PowerPoint, Outlook)
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Manama, Manama, Bahrain Leidos Full timeDescription Make a Difference – Join Our Leidos TRICARE Team in BahrainAre you looking for a rewarding opportunity? Leidos is accepting applications for a TRICARE Beneficiary Services Representative (BSR), an essential role in supporting active-duty military members and their families. This position offers the chance to make a real impact, develop new...
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