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Customer Service Representative
2 weeks ago
We are seeking a highly organized and detail-oriented individual to provide administrative support and customer service to our military community.
Key Responsibilities:- Receive, screen, and direct callers and walk-in customers to the appropriate staff members.
- Support the administrative needs of the team, including scheduling, correspondence, and data entry.
- Participate in emergency preparedness and response activities, ensuring all related services are documented accurately.
- High school diploma or GED.
- Strong customer service skills with the ability to handle potentially difficult or distraught clients.
- Proficient in the use of office automation software, including word processing, spreadsheets, and email.
This position offers an exciting opportunity to contribute to a mission-driven organization and support the well-being of active duty, retirees, civilians (OCONUS) and their families.