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Front Desk Agent Position Summary
2 weeks ago
We are seeking a highly motivated and experienced Front Desk Agent to join our team.
Main Responsibilities:- Process all payments accurately and efficiently in accordance with hotel requirements.
- Provide exceptional customer service to all guests and vendors by offering information and assistance when needed.
- Maintain accurate records and prepare necessary reports during each shift for the management team.
- Strong communication and problem-solving skills.
- Able to work effectively in stressful situations and anticipate, prevent, identify, and resolve problems as necessary.
- Excellent guest service skills with a strong focus on ensuring a positive experience for all guests.
- Demonstrated ability to work well in a team environment and maintain a high level of initiative and motivation.
This is an excellent opportunity to take your career to the next level and excel in a dynamic role.