Quality Assurance Specialist
1 week ago
">Duties and Responsibilities:
">Export daily reports on Quality Assurance and Subsidy transactions, ensuring all data is accurate and up-to-date.
">Separate electronic signatures from manual documents post-export and categorize them accordingly.
">Track Quality Assurance documents, those with subsidy, and subsidy only, to ensure efficient documentation management.
">Distribute relevant documents among team members via shared folders for collaboration and transparency.
">Verify the authenticity of all transactions by ensuring archived documents match CRM details.
">Monitor automated reports for compliance with Credit Control rules and identify potential violations or errors.
">Report any issues to relevant departments and confirm approvals before proceeding.
">Implement flag codes in CRM for seamless transaction tracking.
">Submit manual documents for archiving to a third-party vendor on a weekly basis.
Qualifications and Experience:
">Bachelor's degree in Business Administration or a related field is required.
">Minimum three years of experience in Quality Assurance within the telecommunications sector is essential.
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