Quality Assurance Expert
4 days ago
Overview
The International Executive Service Corps is seeking a highly skilled Quality Assurance Expert to manage our quality program planning, evaluation, and technical advisory services. As a key member of our team, you will play a critical role in ensuring the highest standards of quality in our operations.
Primary Responsibilities:
- Evaluate systems and processes to identify areas for improvement
- Analyze data to inform quality control decisions
- Develop and implement quality control procedures
- Utilize Distribution Standard System (DSS), Query Management Facility (QMF), and other Warehouse Management Systems to optimize quality control processes
- Validate processes to ensure compliance with DLA Distribution Standard Operating Procedures (SOPs)
- Ensure work is performed in accordance with SOPs and adhere to all audits readiness requirements
Supervisory Responsibilities:
- Manage a team of Quality Control Technicians and Specialists
- Ensure area of responsibility is operating in agreement with all referenced DLA Distribution SOPs, addendums, FRAGOS, and Process Manuals
- Responsible for compliance with the Audit Assertion Program reporting and documentation requirements
- Responsible for the Audit Assertion Program functional areas of Quality Control and Customer Service
Education and/or Experience:
- Three (3) years of experience in the Quality Control field
- Experience with Corrective Action Plans (CAP)
Knowledge, Skills, and Abilities:
- Extensive knowledge of DSS and QMF
- Proficient with Microsoft Suite of products including Word, Excel, Access, and Email business software
- Demonstrate a good attitude and ability to work as a member of a team
- Self-motivated and able to work effectively under a minimum of supervision
- Able to multi-task efficiently, work in a fast-paced environment on multiple projects, and have a strong attention to detail
Certificates, Licenses, Registrations:
No clearance required but must be a U.S. Citizen.
Work Environment:
The work is performed in indoor and outdoor warehouses and office settings. The Quality Assurance Expert shall have the ability to deploy globally in support of emerging requirements, within 48 hours of notification.
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