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Sales Representative
3 weeks ago
**Job Overview:**
A Sales Attendant is the primary point of contact for customers, responsible for delivering exceptional customer service and achieving sales targets.
**Key Responsibilities:
- Act as the main interlocutor attending to customer's needs by providing exceptional and professional services.
- Maintain high standards by ensuring proper item display, steady shop cleanliness, and stock organization.
- Be proficient in operating the system and maintaining an active customer database to achieve set targets and secure continuous added value at all times.
**Sales Achievement:
- Achieve the sales target by using advanced sales techniques and product knowledge.
- Focus on selling and increasing UPT and ATV.
**Customer Service:
- Build and maintain customer relationships in order to build strong loyalty.
- Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations.
**Merchandising:
- Maintain high standards of Visual Merchandising housekeeping in terms of cleanness, display, and stock rotation.
- Implement all merchandising as per the brand's visual merchandising guidelines.
**Other:
- Cleaning, prepare stock in hand, participate in inventories.
- Monitor customer movement into the shop and detect any theft or violation.
- Acquire product knowledge to create product awareness to the customer and monitor inventory and stock availability.
- Build customer database and be responsible for maintaining their own client database.
**Ideal Candidate Profile:
- Excellent written and verbal communication skills.
- Academic Qualification: Bachelor's degree.
- Previous experience in fashion/luxury retail.
- Take ownership and self-driven.
- Detail-oriented.
- Displays a can-do attitude.
- The ability to build and maintain positive and effective relationships.
- Demonstrate basic knowledge of principles and methods for showing, promoting, and selling products or services. Merchandizing, gift wrapping, and cash handling.
- Candidates who are able to join immediately will be preferred.