Senior Lead

4 days ago


Manama, Manama, Bahrain Arab Banking Corporation Full time
What We Offer

The Arab Banking Corporation offers a competitive compensation package, including benefits, bonuses, and career growth opportunities. As a Senior Lead, you will have the chance to work on exciting projects, collaborate with a talented team, and contribute to the bank's success.

In this role, you will have the opportunity to:

  • Lead a high-performing team, driving results and excellence.
  • Develop and implement strategic plans, aligning with the bank's overall technology and business strategy.
  • Collaborate with IT leaders and stakeholders to ensure the Temenos platform meets evolving business requirements.
  • Establish a framework to maintain the Temenos platform and its ecosystem, adhering to best practices in system usage, configuration, and customization.
  • Ensure the Temenos platform complies with all applicable IT architecture standards and security regulations.
  • Oversee the architecture, development, and integration of the Temenos platform, including management of configuration and customization activities.
  • Guide and support teams in troubleshooting, system enhancements, and resolving complex incidents.
  • Guarantee accurate integration of the Temenos Data Hub across various systems, platforms, and environments.
  • Optimize vendor hours for significant platform changes, with the CoE team handling minor to moderate configuration changes.
  • Act as the primary point of contact for the third-party vendor managing the Temenos platform, ensuring effective collaboration.
  • Monitor SLAs and KPIs to ensure the vendor meets performance and service standards.
  • Manage vendor hours, ensuring changes and customizations are efficiently handled within the contracted hours.
  • Coordinate the Vendor's Steering Committee, reviewing SLAs, incidents, pending changes, and costs on a regular basis.


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