Operations Director for GCC Healthcare Expansion

4 days ago


Manama, Manama, Bahrain RESO Full time

About Alkem Health and Wellness

Our Mission

We aim to enhance quality of life and unlock human potential through personalized care, innovation, and a deep commitment to meaningful impact.

About the Role

We are seeking a seasoned Operations Manager to lead day-to-day operations and drive our healthcare expansion across the GCC.

You will collaborate closely with clinical, administrative, and marketing teams to ensure smooth operations, exceptional client experiences, and consistent delivery of our brand promise.

  • Oversee daily clinic operations, including scheduling, inventory, and service delivery
  • Manage staff and ensure alignment with our values and goals
  • Lead and manage the clinic accreditation process, including documentation, training, compliance audits, and process improvements
  • Collaborate with the medical team to maintain quality and regulatory standards
  • Drive continuous improvement initiatives using Lean/Kaizen principles
  • Coordinate with finance and HR on budgeting, payroll, and recruitment needs
  • Liaise with vendors, suppliers, and regulators as needed
  • Support expansion projects and new clinic openings in the GCC

Qualifications:

  • 4+ years of operations management experience, preferably in healthcare, wellness, or hospitality
  • Experience in clinic or healthcare accreditation processes is highly preferred
  • Strong organizational and leadership skills
  • Familiarity with Bahraini healthcare regulations and accreditation bodies (e.g., NHRA)
  • Experience with systems (ERP/CRM) and SOP implementation
  • Bachelor's degree in business, healthcare admin, or related field; MBA is a plus
  • Passion for health, wellness, and customer experience


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