Cafe Operations Manager
3 days ago
Domo Ventures W.L.L. is seeking a highly skilled Cafe Manager to oversee the day-to-day operations of our cafe. As a key member of our team, you will be responsible for managing employees, maintaining high standards of customer service, and driving sales growth.
Responsibilities:
- Manage and motivate a team of wait staff and baristas to ensure excellent customer service and meet sales targets.
- Train employees on drinks preparation, coffee equipment operation, and customer service skills.
- Coordinate with vendors to order supplies, maintain inventory, and manage waste.
- Maintain accurate records of revenues, expenses, and menu item sales.
- Develop and implement strategies to increase customer loyalty and retention.
- Ensure all cafe areas are clean and tidy, meeting health and safety standards.
Requirements and Skills:
We are looking for a candidate with:
- At least 2 years of experience as a Cafe Manager or Barista.
- Hands-on experience with professional coffee machines and equipment.
- Excellent communication and leadership skills to motivate and train a team.
- A customer-focused attitude and strong problem-solving skills.
- A High School diploma and additional certification in Business Administration or Hospitality is a plus.
- A valid Driver's license and proficiency in Sales & negotiation.
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