Operations Director

2 days ago


Manama, Manama, Bahrain Jobtrack Management Services Full time
Job Requirements

To succeed in this role, you will need to have a proven track record of delivering exceptional service to clients, leading and managing a team of service professionals, and collaborating with cross-functional teams.

You will be responsible for overseeing the delivery of exceptional service to our clients, managing a team of service professionals to ensure seamless service delivery, and monitoring service performance metrics to identify areas for improvement.

Responsibilities:
  • Manage Service Delivery: Oversee the delivery of exceptional service to our clients.
  • Lead Team: Lead and manage a team of service professionals to ensure seamless service delivery.
  • Collaborate Cross-Functionally: Collaborate with cross-functional teams to ensure effective service operations.
  • Monitor Performance: Monitor and analyze service performance metrics to identify areas for improvement.
Qualifications:
  • A degree from a recognized institution.
  • A minimum of 2 years of experience in a service management role in the GCC region.
  • A valid GCC driving license.
  • Strong leadership and communication skills.

The ideal candidate will have a strong background in service management, excellent leadership and communication skills, and a proven track record of delivering exceptional service to clients.



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