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Technical Services Associate

3 weeks ago

Manama, Manama, Bahrain beBee Careers Full time

About the Role

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This exciting opportunity is for an experienced IT Support Technician to provide top-notch technical support to our staff. The successful candidate will have excellent problem-solving skills, strong communication abilities, and a proven track record of delivering high-quality results.

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The role requires a deep understanding of computer hardware and software, as well as experience in troubleshooting complex technical issues. A key responsibility will be to create and maintain documentation of technical procedures and best practices.

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In addition to these core duties, the successful candidate will be responsible for providing introductory training for company products and services. This will involve designing and delivering engaging training sessions that meet the needs of our staff.

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Responsibilities and Skills:

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  • Providing technical support to staff via phone, email, or in-person.
  • Troubleshooting complex technical issues related to computer hardware and software.
  • Creating and maintaining technical documentation, including user guides and instructional materials.
  • Designing and delivering training sessions for company products and services.