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Support Team Associate

2 weeks ago

Manama, Manama, Bahrain beBee Careers Full time
Job Summary

We are seeking a highly skilled and customer-focused Support Team Associate to join our team.

The successful candidate will provide exceptional service to our customers, addressing their inquiries and concerns in a timely and professional manner.

This role involves:

  • Serving as the primary point of contact for customer inquiries;
  • Providing accurate and timely assistance through various channels, including email, phone, and live chat;
  • Listening attentively to customer concerns and providing effective solutions to meet their needs;
  • Maintaining a deep understanding of our products and services to effectively address customer inquiries;
  • Collaborating with cross-functional teams to resolve customer issues and escalate complex problems when necessary.