Chief Operating Officer

17 hours ago


Manama, Manama, Bahrain RESO Full time
Job Description

In this pivotal role as Chief Operating Officer, you will lead the day-to-day business activities of RESO, ensuring seamless execution in accordance with established policies, goals, and objectives. Your primary focus will be to optimize efficiency and maximize revenue while driving strategic short- and long-term plans for operations, marketing, human resources, financial performance, and growth.

Key Responsibilities:
1. Provide visionary leadership to develop RESO's overall strategy, aligning it with the company's mission and vision.
2. Collaborate with senior management and departments to review activity reports, determine areas for improvement, and implement necessary changes.
3. Represent RESO on various boards and associations, fostering relationships and promoting the company's interests.
4. Develop and present comprehensive annual budgets to the Board of Directors for approval and regular updates.
5. Establish Investigation Committees to investigate customer complaints and non-conformance issues, recommending corrective actions as needed.

Requirements:

A minimum of 20-25 years of experience in hospitality, hotel, or catering is required. A Bachelor's degree in marketing or business administration, with a Master's degree preferred. Strong understanding of the hospitality sector's business ecosystem and operating environment is essential. Additionally, knowledge of hospitality regulatory norms and procedures, strategic planning, new business development, acquisition, and operation is necessary.

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