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Events Coordinator

3 weeks ago

Manama, Manama, Bahrain RESO Full time

Company Overview

Hilton is the leading global hospitality company, offering exceptional guest experiences across its global brands. Our vision 'to fill the earth with the light and warmth of hospitality' unites us as a team to create remarkable hospitality experiences around the world every day.

Job Description

We are seeking a highly skilled Groups, Conference and Events Coordinator to join our team at Hilton Bahrain. As a key member of our sales team, you will be responsible for receiving groups and events, serving as an intermediary between the customer and the commercial and operational areas.

Key Responsibilities

  • Receive groups and events, updating the hotel's event calendar
  • Draft contracts for groups and events
  • Insert Rooming Lists into the system, update payment instructions, and enter important information relevant to the group
  • Negotiate budgets with customers
  • Develop events Work Orders in the system, incorporating all relevant information
  • Conduct instructional groups with all relevant information, including number of attendees, category, price, form of payment, contact details, and special notes
  • Prepare monthly reports on groups and update closing information
  • Interact regularly with Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings, and Kitchen staff
  • Act directly with guests or clients during their stay
  • Participate in special activities, such as welcome tours and secretaries of cocktails
  • Efficiently and promptly respond to client requests

Requirements

  • Graduate or MBA in Management, Hospitality, or Marketing
  • Previous experience in sales, groups, and events, preferably in the hospitality industry
  • Ability to analyze and manage multiple tasks efficiently
  • Quick problem-solving skills and ability to work under pressure
  • Sense of organization and planning, with good time management skills
  • Proficiency in computer applications, including Excel, PowerPoint, and Word
  • Proactive approach to meet deadlines and objectives