Organizational Excellence Associate

6 days ago


Manama, Manama, Bahrain RESO Full time

About RESO

We are RESO, a hospitality company that values exceptional service and creates a positive work environment for our guests and employees.

We are seeking a dedicated Organizational Excellence Associate to join our team at The Diplomat Radisson Blu Hotel, Residence & Spa Bahrain.

This role will involve supporting the Human Resources Department, working proactively to maximize guest service and team experience, and delivering on plans to achieve human resources initiatives and hotel targets.

The ideal candidate will have proven experience in HR with excellent problem-solving capabilities, excellent managerial skills, commitment to exceptional guest service, ability to find creative solutions, personal integrity, and experience in using IT systems.

Key Responsibilities:

  1. Supports the Human Resources Department: Ensuring all areas of responsibility are managed and delivered to the highest levels.
  2. Maximizes Guest Service and Team Experience: Delivering a positive and responsive approach to enquiries and problem resolution.
  3. Delivers on Plans: Achieving human resources initiatives and hotel targets.
  4. Works with Key Stakeholders: Effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development, and performance.
  5. Responsible for Budget and Training Plan: Facilitating the evaluation of team performance.


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