Hospitality Quality Control Associate

5 days ago


Manama, Manama, Bahrain RESO Full time

We are seeking a Hospitality Quality Control Associate to join our team at RESO. As a Hospitality Quality Control Associate, you will be responsible for evaluating the quality of hospitality services, providing actionable data to help hotels improve their customer experience.

About Us

RESO is a company committed to providing high-quality feedback to our clients through ongoing mystery shopper job application screening. This allows us to continually provide a fresh perspective, helping hotels improve their services.

Our mission is to provide exceptional service to our clients, and we believe that this starts with hiring the best talent. That's why we're looking for a talented Hospitality Quality Control Associate to join our team.

Job Responsibilities

As a Hospitality Quality Control Associate, your role will involve:

  • Evaluating the quality of hospitality services
  • Providing actionable data to help hotels improve their customer experience

You will work closely with our clients to understand their needs and provide tailored solutions. Your responsibilities will include:

  • Conducting thorough evaluations of hotel services and facilities
  • Completing detailed reports online, highlighting key findings and recommendations for improvement

You will be expected to have excellent written communication skills, be able to focus on details, and have full internet access. A hotel background is highly desirable.

What We Offer

As a Hospitality Quality Control Associate with RESO, you will enjoy the benefits of making additional income, working with leading hospitality names, and contributing to the enhancement of hotel services. You will also have the opportunity to develop your skills in evaluation and reporting, making you a valuable asset to any organization.



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