
Senior E-Commerce Website Operations Specialist
9 hours ago
We are seeking a highly skilled Senior E-Commerce Website Operations Specialist to join our team at Hamad Hasan Clothing. As a key member of our operations team, you will be responsible for ensuring the smooth operation and maintenance of our e-commerce website built on the Magento platform.
Key Responsibilities:
- Manage and maintain the Magento website, ensuring optimal performance and uptime.
- Implement updates and enhancements to improve site functionality and user experience.
- Communicate with users to address inquiries, provide support, and gather feedback.
- Perform data entry tasks to keep the website content current and accurate.
- Troubleshoot and resolve any technical issues related to the website.
- Monitor website analytics and performance metrics to inform improvements.
- Collaborate with the marketing team to implement promotional campaigns and product launches.
- Ensure website security and compliance with industry standards.
- Provide technical support and training to team members as needed.
Job Requirements:
- Proven experience managing websites on the Magento platform.
- Strong understanding of e-commerce best practices and web development.
- Experience with website optimization tools and analytics (e.g., Google Analytics).
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and manage time effectively in a remote environment.
- Strong communication skills, both written and verbal, with the ability to engage with users effectively.
- Must have a reliable computer and internet connection.
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