Data Center Operations Specialist
7 days ago
VAM Systems is a business consulting and IT solutions company.
We are currently looking for a highly skilled Data Center Operator to join our team in Bahrain, with the following essential qualifications:
Job Description- To support Data Center operations (24x7 on shift basis) and maintain high-quality and professional standards.
- Monitor, control, and set up data center resources according to established procedures.
- Troubleshoots issues that may cause system outages and reports any issues to support groups when necessary.
- Monitor and verify UPS, fire alarms, and physical environment conditions.
- Ensure security and optimal system performance, coordinating with support groups as needed.
- Receive, monitor, and process batch processing tasks for failures and scheduling problems.
- Execute and monitor all data center scheduled activities and jobs.
- Act as first-level Service Desk support to solve technical and/or customer problems within defined standards.
- Handle incidents and keep concerned parties informed about status at agreed intervals.
- Resolve customer-reported IT problems remotely as first/second-level support and provide proper guidance to caller inquiries.
- FOLLOWING THE PROCESS AND PROCEDURE IN PLACE AND RECOMMENDING ANY REQUIRED CHANGES BASED ON EXPERIENCE IN HANDLING AND REPORTED ISSUES.
- Ability to handle multi-tasking and supporting various users simultaneously.
- Conduct ad-hoc assignments and projects as directed by management based on business requirements.
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