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Strategic Performance Manager
3 weeks ago
Job Description
The Strategic Performance Manager will play a crucial role in driving business growth and improvement through effective performance management. This position involves developing, implementing, and monitoring corporate performance management frameworks to ensure timely and effective execution of strategic priorities, initiatives, and projects.
Main Responsibilities:
- Strategy Development and Implementation: Contribute to the development of Corporate Performance and Program Management section objectives and lead their achievement by performing and delegating related activities.
- CORPORATE PERFORMANCE MANAGEMENT AND PROGRAM MANAGEMENT: Monitor and facilitate the execution of the corporate strategy by identifying obstacles and enablers, collaborating with relevant chiefs/directors to ensure key milestones are met, and implementation plans are on schedule.
- Performance Management Dashboards: Prepare performance management dashboards highlighting areas for focus and/or improvement to ensure corporate objectives are being met and present them to senior management in a timely manner.
- Data Analytics Strategy: Define, implement, and own stc Bahrain's data analytics strategy and roadmap in terms of platforms, automated processes, solutions, and KPIs to facilitate the performance management process and oversee corporate strategy execution and performance.
- PMO Role: Assume PMO role in terms of supporting the Strategy Planning section in initiatives development and cascading, facilitating reporting on strategies and initiatives progress monitoring, to increase transparency across the organization and improve communication with stakeholders.
- Market Research Activity: Lead the annual/semi-annual market research activity for various organizational sectors/functions and drive insights aimed at enhancing customer experience & overall operational efficiency.
- People Management: Provide effective leadership across Corporate Performance and Program Management section by setting individual objectives, reviewing performance, developing, and motivating employees in line with the company's policies, culture, and work ethics.
- Change Management and Continuous Improvement: Lead the identification of opportunities for continuous improvement of the function's systems, processes, and practices considering international best practices, improvement of business processes, and cost optimization.
Requirements and Qualifications
- Educational Background: Bachelor's degree in Business Administration, Finance, Economics, Management, or relevant field. Preferred: Master's degree in Strategic Management, Finance, or relevant field.
- Professional Experience: Minimum of 10 years of relevant experience in Strategy Development, Project/Program Management, etc. The incumbent should have at least 6 years of experience at a relevant supervisory level, ideally in the Telecommunication sector.