Senior Networking Systems Engineer
5 days ago
This role involves providing support for the various systems located at the U.S. Navy's Network Operations Centers (NOCs). The successful candidate will be responsible for administration and maintenance of systems, use and development of standard operating procedures, coordination of troubleshooting efforts to resolve issues on supported units across multiple circuits and systems and facilities.
The candidate will provide training to on-site Navy personnel and assist those personnel in resolving ship-to-shore, shore-to-ship and NOC-to-NOC networking issues. Additionally, they will be responsible for coordinating repair of installed C4I systems to include servers, routers, switches, firewalls and other network security devices.
This position requires excellent communication skills, both written and verbal, as well as the ability to troubleshoot across multiple systems, including those off-site and work with other SMEs to determine cause and actions to take for restoration. The ideal candidate must also be able to work with/train local military personnel to assist in resolution of problems.
Key Responsibilities
• Conduct on site troubleshooting and maintenance assistance for problems that cross multiple systems
• Provide training on new systems and works processes for Fleet NOC personnel
• Coordinate repair of installed C4I systems to include servers, routers, switches, firewalls and other network security devices
• Support shore-based facilities to ensure those facilities are fully operational to meet the requirements of fleet units/ships assigned permanently or temporarily to the AOR
• Provide support for NOC restoral in case of outages and rapid response for emergent issues
• Provide local and distance support of VOIP/VOSIP phones and manage/configure CISCO Unified Call Manger (CUCM) suite of equipment
• Provide on-site engineering and technical support for the integration of IT hardware and software upgrades
• Maintain configuration management to meet the site program objectives; on-site support shall provide activity based technical and engineering support for process configuration
• Provide recommendations for alternative courses of action to more effectively accomplish the integration of upgrades and modifications;
• Assist in conducting preliminary network testing after integration and configuration of site upgrades and modifications
• Support Information Assurance, to include adherence to IA policies, operations of IA related systems (HBSS/ACAS, IDS, Antivirus, firewalls)
• Interacting with multiple customer organizations will be required
• Less than 5% travel may be required
Requirements
• Bachelor's degree in Information Technology (or equivalent technical degree) or 8+ years technical experience in related discipline
• 6+ years of experience with DoD enterprise or Navy networks. Fleet NOC experience highly desired
• 6+ years of experience in troubleshooting networks and operating system issues across multiple systems
• IAT2 certifications required for both OS and IA (Security+ CE or equivalent required)
• CCNA or equivalent applicable network OS (Juniper, etc.) required
• Certification as CISSP or equivalent for IA (IAT3 per DoD Inst 8570.1) may be required, and candidate must be able to obtain within 6 months of direction
• Windows Server and VMWare training/certifications highly desired. Higher level CISCO certifications highly desired
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