Beauty Boutique Director

4 days ago

Manama, Manama, Bahrain Chalhoub Group Full time

About Our Company

The Chalhoub Group is a leading partner for luxury across the Middle East, with a rich history spanning over 65 years.

With a presence of over 600 stores, 300 brands, and a strong focus on service excellence, we have become a major player in the beauty, fashion, and gift sectors.

We are committed to using technology and data to continuously improve every aspect of our operations, from physical retail through to supply chain and customer loyalty.

Your Key Responsibilities:

  • Communicating the brand's values and philosophy through all activities and interactions with customers and other team members.
  • Executing and monitoring the store action plan to achieve sales targets and KPIs.
  • Building strong relationships with customers and creating future potential selling opportunities through effective customer management.
  • Staying ahead of the latest trends, products, and competitors and sharing feedback with relevant stakeholders in the back-office team.
  • Leveraging all types of point-of-sale online and offline to drive sales and revenue.
  • Team Leadership and Development
  • Providing a clear vision to the team about the business and store's vision and key directions.
  • Recruiting, developing, and retaining strong talents.
  • Creating a positive work environment based on trust, respect, and fairness and being the voice of the employees when needed.
  • Acting as a coach for the team members and promoting a growth mindset.
  • Ensuring performance improvement plans are discussed and documented in a transparent manner.

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