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Front Desk Services Manager

2 weeks ago

Manama, Manama, Bahrain beBee Careers Full time

A key aspect of this role is to provide exceptional reception services to guests, contributing to an overall remarkable experience from check-in through check-out. As a Front Desk Agent, you will be the first point of contact for guests, setting the tone for their stay.

Key Responsibilities
  • Provide timely and efficient solutions to guest queries
  • Evaluate and enhance the overall guest experience through check-in/out and audit procedures
  • Maintain open communication with Front Office Managers and Reception Supervisors regarding guest feedback

The ideal candidate will possess excellent customer service skills, with the ability to work independently and as part of a team. Previous experience in a customer-focused industry and high school certificate or equivalent are essential requirements.

What We Are Looking For

  • A positive attitude and good communication skills
  • A commitment to delivering exceptional customer service
  • An ability to work efficiently and effectively in a fast-paced environment