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Frontline Service Representative

2 weeks ago

Manama, Manama, Bahrain RESO Full time

At RESO, we are seeking a highly skilled Frontline Service Representative to join our team at Bahrain International Airport. This role offers an exciting opportunity to work in a dynamic environment and provide exceptional customer service.

The successful candidate will be responsible for meeting, assisting, and greeting Hala Bahrain customers at the airport. They will aid passengers from arrival to their onward transportation or assist departing passengers from curbside to the boarding gate. Additionally, they will arrange bookings for Hala Bahrain services from customer service desks in the arrival and departure halls.

This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and providing high-quality service to customers. If you have a passion for delivering exceptional customer experiences and possess strong communication skills, we would like to hear from you.

Key Responsibilities:
  • Meet, greet, and assist passengers
  • Arrange bookings for Hala Bahrain services
  • Provide timely and adequate information to passengers
  • Cross-sell and/or up-sell services to passengers
  • Operate office equipment as required

We are looking for individuals with excellent communication and problem-solving skills. Previous experience in sales, customer service, and promotional services is advantageous. If you are a motivated and enthusiastic individual who enjoys working in a dynamic environment, please submit your application.

Requirements:
  • High National Diploma
  • 1-2 years of working experience in sales, customer service, and promotional services
  • Ability to work calmly under pressure
  • Basic administrative skills
  • In-depth understanding of service offerings, policies, and procedures

We look forward to receiving your application. Please ensure that your resume/CV and passport copy are attached.