Sales and Customer Service Representative

2 weeks ago


Manama, Manama, Bahrain beBeeCustomer Full time

Job Summary

We are seeking a motivated and customer-focused professional to join our team as a Call Centre Agent. The successful candidate will be responsible for handling incoming and outgoing calls, with a focus on sales and customer service.

This role requires strong communication skills to maintain good rapport with customers over the phone.

Main Responsibilities

  1. Respond promptly to all calls within 2 rings and engage with customers in a cordial and positive tone.
  2. Foster a customer-centric approach by addressing queries and requests efficiently.
  3. Sell, up-sell, and cross-sell different products and services to meet customer needs.
  4. Ensure clarity on next steps and requirements before ending each call.
  5. Perform data entry tasks, manage filing and documentation, and update information accurately.

Essential Qualifications

  1. High school certification is a minimum requirement.
  2. Preferring diploma holders with relevant work experience.
  3. Strong verbal and written communication skills.
  4. Effective selling skills and a positive attitude.
  5. Excellent teamwork ethos and computer literacy, particularly in Microsoft Office Products.
  6. Good understanding of our services and strong English language proficiency.

Benefits and Work Environment

We offer a standard 40-hour workweek with rotating shifts, occasional weekend, and evening work may be required.



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