Customer Service Representative
2 weeks ago
Job Summary:
We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in ensuring exceptional customer service and quality claims management.
Main Responsibilities:
- Process claims files according to guidelines and procedures
- Provide exceptional service to policyholders
- Analyze incoming documents to determine claim coverage based on insurance contracts
- Conduct preliminary risk analysis and inform policyholders
- Handle calls from clients, agents, and injured parties
Required Skills and Qualifications:
- Strong command of operational processes
- Excellent communication skills
- Able to work effectively in a fast-paced environment
- Prioritize tasks and maintain up-to-date knowledge of technical procedures and regulations
Benefits:
- Dynamic and supportive work environment
- Opportunities for professional growth and development
- Competitive compensation package
What We Offer:
Bachelor's degree in Business Administration or related field.
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