Customer Service Representative

2 weeks ago


Manama, Manama, Bahrain beBeeCustomerService Full time
Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in ensuring exceptional customer service and quality claims management.

Main Responsibilities:

  • Process claims files according to guidelines and procedures
  • Provide exceptional service to policyholders
  • Analyze incoming documents to determine claim coverage based on insurance contracts
  • Conduct preliminary risk analysis and inform policyholders
  • Handle calls from clients, agents, and injured parties

Required Skills and Qualifications:

  • Strong command of operational processes
  • Excellent communication skills
  • Able to work effectively in a fast-paced environment
  • Prioritize tasks and maintain up-to-date knowledge of technical procedures and regulations

Benefits:

  • Dynamic and supportive work environment
  • Opportunities for professional growth and development
  • Competitive compensation package

What We Offer:

Bachelor's degree in Business Administration or related field.



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