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IT Infrastructure Manager
2 weeks ago
About the Role
This is a unique opportunity to join a dynamic team as a Senior IT Officer. The successful candidate will have a strong technical background and experience in leading IT infrastructure projects.
In this role, you will be responsible for managing identity and access management, leading IT infrastructure projects, and implementing security best practices across the organization's systems. You will also be responsible for monitoring and maintaining cloud environments, implementing DevOps tooling, and ensuring security is maintained through software and hardware controls.
Responsibilities
- Maintain network, server and computer systems and keep them up to date by installing and updating hardware and software components.
- Manage Identity & Access Management while ensuring security and compliance as per industry standards.
- Lead assigned IT infrastructure projects from inception to completion, coordinating cross-functional teams and vendors, while ensuring project timelines and deliverables are met.
- Monitor, maintain and provision Cloud environments across all cloud offerings (SaaS, IaaS, PaaS, etc).
- Implement DevOps tooling to automate the deployment of core applications while maintaining high availability.
- Manage Backup & Disaster recovery solutions across on-premises and cloud environments.
- Configure network equipment, servers and technology tools, monitoring system performance, and troubleshooting issues promptly.
- Ensure security is maintained through software and hardware controls.
- Implement security best practices across the organization's systems.
- Streamline operations by integrating automation procedures and optimizing orchestration.
- Manage L2 helpdesk escalations and lead IT helpdesk efforts.
- Create and maintain documentation relating to IT Infrastructure.
- Lead security operations efforts including response, management, and closure of security incidents.
- Propose and evaluate IT solutions and procedures to improve systems' security, availability, and efficiency.
- Develop the required dashboards and reports to improve monitoring efficiency.
- Maintain quality preventive maintenance procedures and proactive support as per the SLA.
- Oversee the tracking and management of IT equipment.
- Undertake any other responsibilities in the department, as directed by the Head of Department.
